Submitting your artwork //
Submit your Logo/Graphic File to us by email : firstname.lastname@example.org
(Please include your order number in the subject line.)
Accepted Files: // JPG, PNG, AI, EPS, PDF, SVG
(Resolution 300dpi and higher)
Note: Outline your fonts or please attach font file/name so we can download it.
Contact us if you have any question or concerns before placing your order!
Embroidery Rules & Guidelines //
1. $25 Digitizing Fee
Standard fee is applied one time only per artwork, can be used multiple times after, so you never have to pay for it again. Embroidery digitizing is necessary to ensure quality of thread count and how it is placed for all artwork.
2. We currently only offer up to 6 colors.
If you have more than 7 colors, we will automatically refund and cancel your order.
3. Production time is 7-14 Business Days, starting on the day the artwork is approved.
After we received your order and artwork, we will provide a flat sample sewn out within 3 business days for your approval to move forward.
Embroidery Artwork Rules //
- Max 6 colors
- Line weights
- Fonts can not be smaller than .5"
- Flat embroidery works best
- Maximum height 2.5"
- Maximum length 6"
- There will always be a .5" space from the brim
- 3D embroidery is available but only recommended with big, bold letters or very simplified artworks.
ALL CUSTOM ORDER SALES ARE FINAL.
We do not offer refunds or returns once you've approved the artwork.