Shipping/Return Policy

Processing time

The time needed to prepare an order for shipping varies on the products/projects.

Shipping

Always check your order confirmation email!
Estimated timeline is 7-10 business days.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.
We are not responsible for delays due to customs.

Wrong Item Delivered

While we strive to produce top quality products and have excellent customer service, there are sometimes errors that arise such as a defective/damaged product or the wrong items being sent. In the case of a wrong design/size sent, we will exchange your product(s) and provide a return label for you to print out.

Defective Item

If you feel a product you received has a defect/error in manufacturing, please provide a photo in your email for documentation and we will replace the item or provide a refund if out of stock. Any claims beyond 14 days of the product being received will be considered normal wear and tear and cannot be replaced. Certain exceptions will be allowed in a case by case basis.