Please send all return/exchange requests by clicking the "Contact Us" link on the website or send an email to designs@blvcklabel.com

Make sure to include exchange instructions and order number in your email to ensure the quickest turnaround time. You should receive a response within 24-48 hours during the week.

All custom order sales are final. No refunds/No Returns.

• We do not offer returns or refunds on any customized/personalized items.
  
• We will only accept returns for exchange for items damaged in transit within 7 days.
  
• We cannot accept returns on sale items or gift cards.

Return/Exchange Policy

• Returns and exchanges must be requested within 14 days of delivery.
• Items must be in new, unused condition with original tags still attached.
• Washed or worn items will not be accepted.
• Items must not have any odors, including smoke, cologne, or deodorant.
• A 15% restocking fee applies to all returns and exchanges.
• Customers are responsible for shipping the return/exchange item back within 7 days of receiving the provided return label.
• Returns/exchanges not shipped within 7 days will be cancelled.

Once your item has been received and processed, your total amount (minus shipping costs and a 15% restocking fee) will be refunded to your original payment method. Refunds typically take 5–7 business days to appear on your account.

Exchanges:
If you need to exchange a product, please include the desired item and/or size in your email. If the original product is out of stock, you may choose an item of equal value that is available in our store. If there are no sizes/options for your exchange, you will be refunded back for your purchase minus shipping costs. 

You can always contact us for any question at designs@blvcklabel.com.